Appendix - Resumes of principals/management; letters of recommendation from current business associates/customers/suppliers; marketing research data; demographic data; leases or contracts in place or as promised; business licenses; price lists from suppliers; trade or industry articles or data; floor plans; information on subcontractors; liability insurance policies.
Service Operation - If a service is offered, describe it. Will the work be done by company personnel or subcontracted? Who are the subcontractor(s)? If on-site or in cyberspace, what employee qualifications, equipment, and technologies are needed? How will quality be assured? What performance levels are anticipated per employee? Possible Data Sources: local Chamber of Commerce; yellow pages; trade associations.
The best place to find web templates is to search on the Internet. There are many sites to search templates and they frequently provide good supplementary details and technical support. You can regularly see a sample of the template you are taking into consideration.
While these are easily available online, some of them are way better than the others. A lot depends on the approach that goes into writing the business plan.